Privacy Policy

SMS Privacy Policy

Effective Date: May 5, 2025
Last Updated: May 5, 2025

At Madame B’s Bakery, your privacy is our priority. This policy outlines how we collect and use your information through our SMS/text messaging service.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Engagement data (e.g., purchases or promotion responses)

  • Preferences or survey responses

2. How We Use Your Information

We use your information to:

  • Send you updates, promotions, and order notifications

  • Improve customer service and communication

  • Comply with applicable laws and regulations

3. Message Frequency & Consent

By opting in, you agree to receive recurring SMS messages.
Message frequency may vary.
Consent is not a condition of purchase.

To opt out at any time, text STOP. For help, text HELP.

4. Information Sharing

We do not sell or trade your personal data. We may share information with third-party providers to deliver SMS services. These providers are contractually obligated to protect your privacy.

5. Data Retention

Your phone number and relevant data are retained while you are subscribed. Upon opting out, your number will be removed from our SMS list.

6. Security

We implement standard security measures to protect your information from unauthorized access.

7. Your Rights

You may:

  • Opt out of SMS communications

  • Request access to or correction of your information

  • Contact us with privacy-related questions

8. Contact Us

For questions about this policy, contact us:

Madame B’s Bakery
4701 Atlantic Ave Ste 105
Raleigh, NC 27604
Phone: (984) 200-4668
Email: contact@madamebsbakery.com
Website: madamebsbakery.com

 

SMS Terms & Conditions

 

Effective Date: May 5, 2025
Last Updated: May 5, 2025

These SMS Terms & Conditions govern the use of SMS/text messaging services (the “SMS Service”) offered by Madame B’s Bakery (“we,” “us,” or “our”) to provide marketing, promotional, transactional, and informational messages to our customers.

By opting in to receive messages from Madame B’s Bakery, you agree to the following terms:

1. Program Description

We may send SMS messages that include promotional offers, product launches, order updates, event reminders, and other bakery-related content. Message frequency will vary based on your interaction with our business and seasonal marketing.

2. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Madame B’s Bakery.
Consent is not a condition of any purchase.

You certify that you are the owner or authorized user of the mobile device used to subscribe and that you are authorized to incur any charges.

3. Message Frequency

You may receive recurring messages. Frequency will vary depending on the time of year, your engagement with our promotions, and your shopping activity.

4. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Charges are the responsibility of the mobile subscriber.

5. Opt-Out & Help

You may opt out of the SMS Service at any time by replying with the word STOP to any message. You will receive one final message confirming your opt-out.

For assistance, reply with the word HELP, or contact us at:

Madame B’s Bakery
Phone: (984) 200-4668
Email: contact@madamebsbakery.com
Address: 4701 Atlantic Ave Ste 105, Raleigh, NC 27604

6. Supported Carriers

The SMS Service is available on most major U.S. carriers, but we are not responsible for delays or undelivered messages due to mobile carrier issues.

7. Privacy

Your privacy is important to us. Please review our [SMS Privacy Policy] for details on how we collect, use, and protect your information.

8. Termination or Modification of SMS Program

We reserve the right to modify or terminate our SMS program or any part of it at any time, without notice. Any changes to these Terms & Conditions will be posted on our website.

9. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Madame B’s Bakery
Phone: (984) 200-4668
Email: contact@madamebsbakery.com
Website: madamebsbakery.com